Training Resources

Read a step-by-step guide on how to use the TVRP System.

Frequently Asked Questions

Select the Need a WAMS ID on the home page https://tvrp.wi.gov/ and follow the instructions OR a WAMS ID can be created by accessing the following application https://on.wisconsin.gov/WAMS/home. Note: the individual WAMS account that is used to enroll the municipality is the initial administrator for the municipality TVRP participant account. See pg. 2 of the Training Resources for more details.
If your municipality has participated in TVRP before select the section titled Enter Participant ID (this is a 4 digit-id, 2 alpha characters followed by 2 numbers). See pg. 3 of the Training Resources for more details.
If you are new to Online TVRP and have never participated in the TVRP program begin with the section titled Get Participant ID. See pg. 2 of the Training Resources for more details.
Select Manage Account and follow the step by step directions. See pg. 3 of the Training Resources for more details.
Yes. The administrator of the account can add additional users by selecting Account Profile, click the Add User button, enter the users WAMS ID. Note: Each additional user will need to have their own WAMS ID. See pg. 4 of the Training Resources for more details.
A notify request that WisDOT must review to determine if the suspension can be placed as requested. Some examples that will cause your submission to be sent for WisDOT review will include but are not limited to:
  • Incorrect customer address
  • Previous address
  • Out of state customer or plate
  • Incorrect name format
If the suspension is approved by WisDOT the submission is processed as a Refuse Only. See pg. 11 under Bulk Submission Results of the Training Resources for more details.
  • Suspend Only- Make it illegal to operate the vehicle with the cited plate
  • Refuse Only- Prevents the violator from obtaining any new or renewal registrations
  • Suspend and Refuse- Both above actions
See pg. 1 of the Training Resources for more details.
No. WisDOT has no authority to suspend a vehicle with registration from another state. See pg. 1 of the Training Resources for more details.
Bulk submissions allow participants to upload a CSV file containing multiple TVRP notifies and satisfies. This is a great option for municipalities that regularly have a large volume of notifies and satisfies. You can also export the files submitted. See page 7 of the Training Resources for more details.
No – You can use your checking or savings account at another bank. Just enter your routing number and account number and save it to your US Bank profile, and it will link to your specific account.
In order to create your checking or savings account to your profile, you will need:
  • Name
  • Street Address
  • Phone number
  • Email Address
  • For a checking or savings account:
    • IMPORTANT-PLEASE READ Your Bank Account fraud protection must be configured to allow State of Wisconsin e-payments
      • If the bank account you will be using to make your e-check (Automated Clearing House) payment is set up with "debit blocks" or "debit filters", BEFORE YOU ENTER YOUR E-CHECK PAYMENT ONLINE, you must instruct your bank to allow the State of Wisconsin Company ID of R396006446 to process.
    • Routing number
    • Account number
  • For a credit card account:
    • Credit Card number
    • Expiration Date
    • CVC
This payment method will be used for transactions in the system and can be updated at any time.

Only you and the users you have added to your TVRP account can access your US Bank Profile. Users are able to select “Manage Payment” from your “Account Profile” page. You can also review a current list of users on the “Account Profile” page.

After one user has entered in payment information, another user would only see limited details.

For Checking/Savings Account:
Users may see:
  • Bank routing number
  • Bank name
  • Last four digits of the bank account number
  • Account type
Users may not see:
  • Full bank account number
For Credit Card:
Users may see:
  • Last 4 digits of the card number
  • Expiration date month and year
  • Type of card
Users may not see:
  • Full card number
  • Card Verification Code (CVC)

Each night at 7pm.

How it works:

Notifies submitted during the day are sent in a batch payment at 7 pm CST every night. At that time, your payment method will be charged for the day’s transactions. Notifies submitted after 7 pm will appear in the next day’s batch.

Only TVRP participant admins and users can initiate charges in the TVRP system. If a Notify created by your municipality is sent to the DOT admin work queue for manual processing, a DOT admin user may complete the transaction, charging your account at that time. DOT admin users cannot create a Notify – they can only complete Notifies submitted to them by your municipality.

The TVRP system processes transactions daily based on the number of successful transactions (notifies) that you processed in the system. Charges cannot be processed to your card except for a successful Notify transaction.

US Bank sends an automated email each night of the total amount charged that day. US Bank only allows 1 email address to be used to deliver successful payment notices. That email is entered when a recurring payment method is created and could be updated by editing the recurring payment in your “Manage Payment” screen.

You can also review individual transactions on the TVRP Participant Report, under reports. Select a 31-day time frame, and you will be able to review and export all transactions from that time frame.

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